Key Responsibilities

• ★Managed large-scale VMware vSphere infrastructure supporting 1500+ virtual machines across production and disaster recovery environments.
• ★Maintained clustered virtualization environment consisting of 100+ ESXi hosts ensuring high availability using HA, DRS, and vMotion migrations.
• ★Performed ESXi lifecycle management including firmware validation, upgrades, and patch management while minimizing service disruption.
• ★Administered Windows Server and Linux systems including provisioning, patching, and security hardening aligned with enterprise standards.
• ★Managed enterprise backup environment exceeding 10+ PB using Commvault ensuring reliable backup, restore validation, and compliance readiness.
• ★Automated disaster recovery failover processes using Ansible scripts and validated RPO/RTO objectives during DR drills.
• ★Optimized infrastructure performance using VMware vRealize Operations analytics including CPU Ready metrics, memory contention analysis, and storage latency monitoring.
• ★Led day-to-day operations of a 6-member infrastructure team ensuring SLA adherence and operational stability.
• ★Acted as escalation point for critical incidents performing root cause analysis and implementing preventive improvements.
• ★Participated in change management and CAB processes ensuring safe infrastructure changes across production environments.

Key Achievements

• ★Promoted to Assistant Manager in Sep 2023 based on operational ownership and leadership.
• ★Improved infrastructure reliability through proactive monitoring and capacity planning.
• ★Contributed to automation initiatives reducing manual infrastructure operations.